Kevin McCarthy wrote:
"National Power Co. apologizes for any confusion caused by the rescinded letter. All customers to whom the rate increase letter was sent ... will receive additional confirmation via mail."
A) if they had spent half the time thinking about what they were fixing to do, as they have spent trying to get out of the mess -- they might not be in the boat they are now in.
B) it's not cheap to send out mass mailings, and particularly since they are not going to get a financial return on either of the two mailings
C) they now have a damaged reputation going to forward
Last edited on Fri May 16th, 2008 02:43 pm by OnTexasTime
____________________ I am a member of 20 of the 39 Inner Circles here. Well, I know of 39 of them. I am pretty sure there are more, but they are keeping them secret from me.
(not a member of the Inner Circle that keeps up with the day of the week for Orphie)
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